AIR PASSENGER COMPENSATION

Your flight was delayed.
The airline owes you up to €600.

Most passengers never claim it. We file your claim, push the airline, and get the money into your account. No upfront cost. No fee unless we win.

  • Free check
  • No win, no fee
  • Average claim: €400
4.8
Trustpilot rating
2,400
Verified reviews
€18M+
Recovered for passengers
142,000
Claims filed
Member of the Airline Accountability Group Covered by EC 261, Montreal Convention, UK 261, US DOT & Brazil ANAC 400
02  ·  Why DelayBuddy

Four reasons people choose us over filing alone.

01 — Differentiator

We come to you.

Most claim companies wait for you to find them on Google. Our partner network of airport workers, cafe owners, and taxi drivers can help you file the second your flight goes sideways, at the gate, in the taxi, at the coffee shop. You leave the airport with the claim already submitted.

02 — Speed

Five minutes, not five hours.

Most passengers finish the entire process before their next coffee arrives. Simply take a picture of your boarding pass and upload it to our intake form, we do the rest.

03 — Risk

No win, no fee. Ever.

If the airline does not pay, neither do you. If your case goes to court, we cover the legal costs. If the claim fails, you owe nothing.

04 — Payout

The airline pays quickly

Airlines pay us very quickly. We invoice our fee only after the money has arrived. No upfront charge, no hidden deduction.

03  ·  Process

How it works, in four steps.

1
Step 01 · 30s

Check your flight in 30 seconds.

Enter the flight number and date. We check EC 261, the Montreal Convention, UK 261, and US DOT rules and tell you immediately whether you qualify and how much.

2
Step 02 · 5 min

Confirm in five minutes.

We need your booking reference, an email, and your signature. That is it. No passport, no ID, no bank details at this stage.

3
Step 03 · Weeks

We handle the airline.

Our team submits the claim, pushes back on stalling, and escalates to national regulators or court if the airline refuses. You do not write a single email.

4
Step 04 · Payout

The airline pays you.

When the claim settles, the compensation goes straight to your account. We invoice our fee only after you have been paid.

Day 0:submit Week 2–4:airline response Week 6–12:most claims settle Cases that reach court take longer.
04  ·  Pricing

What we charge.

If we recover your compensation, we keep 25%. You keep the rest. If we do not recover anything, you pay nothing.

  • No upfront feesYou pay nothing to start.
  • No hourly ratesOne flat success fee, period.
  • No charge if we loseIf the airline refuses and we cannot win, you owe nothing.
  • Court costs coveredNo extra fees if the case escalates to court.
€600 Example long-haul claim
You keep€450
We keep€150
You see the exact split before you confirm.
05  ·  Eligibility

Are you owed compensation?

A fast self-check. The form above will give you a certain answer in 30 seconds.

Probably yes, if

  • Your flight was delayed 3+ hours (4+ for flights over 3,500 km)
  • It was cancelled less than 14 days before departure
  • You were denied boarding because of overbooking
  • The flight departed from the EU, UK, Iceland, Norway, or Switzerland on any airline
  • Or it arrived in the EU on an EU-based airline

Probably not, if

  • The disruption was caused by severe weather, air traffic control, or political events beyond the airline's control
  • Your delay was under 3 hours at arrival
  • You were notified of the cancellation more than 14 days out

You can claim up to 2–3 years back in most EU countries, 6 years in the UK, 10 in Sweden.

Check my flight

06  ·  Airlines

We have recovered claims from these airlines and 200+ others.

07  ·  For partners

Want to help others get paid too?

Most passengers never know they are owed compensation until someone tells them. Our partner network (airport workers, cafe owners, taxi drivers, frequent flyers) does exactly that. Help passengers file in five minutes, earn 25% of every successful claim. No upfront cost, no commitment.

Learn about the Buddy program
08  ·  Questions

Before you file.

25% of the compensation we recover, only if we recover it. Nothing up front, nothing if the claim fails. You see the exact split before you confirm.
Most claims settle in 6 to 12 weeks. Cases the airline contests take 4 to 9 months. Cases that go to court take 12 to 18 months. We handle every step.
A flight number and a date to start. A booking confirmation or boarding pass speeds things up. We never ask for your passport, ID, or bank details at intake.
Probably yes. You have 2 to 3 years in most EU countries, 6 in the UK, 10 in Sweden. Send it in and we will tell you within 24 hours.
We escalate. First to the national enforcement body. If needed, to court. You pay nothing extra. We cover the legal costs.
Yes. EU law lets you claim directly with the airline at no cost. We exist for cases where airlines stall, deny without basis, or require legal escalation. About two-thirds of self-filed claims are rejected on first contact. We handle the rejection cycle for you.

See all questions

09  ·  Start

Your flight might still be eligible. Let's find out.

The check takes 30 seconds and costs nothing.

Check my flight
No upfront cost No win, no fee Average claim: €400